Terms & Conditions

Welcome to Zeraclub.com, your reliableonline marketplace.

Please read through them carefully beforeplacing your order. By using this website and/or placing an order, you agree tobe bound by the terms and conditions set out below. Please also read ourPrivacy Policy regarding personal information provided by you.

There will be no prior notice for anyamendments to these terms, the amendments will be automatically applied toorders thereafter. Upon confirmation of your orders, we will not be able tomake any changes.


We may provide you with access to thirdparty payment gateways such as PayPal. These services are not under our controland are not maintained by Zeraclub.com.

You agree to read the terms and conditionsgoverning your selected payment gateway prior to facilitating any transactionsthrough them.

Use of this site

By accepting these Terms of Use throughyour use of the Site, you certify that you are 18 years of age or older. If youare under the age of 18 but at least 13 years of age you may use this Site onlyunder the supervision of a parent or legal guardian who agrees to be bound bythese Terms of Use. Zeraclub.com does not intentionally collect personalinformation about children under the age of 13. Children under the age of 13may not use this Site and parents or legal guardians may not agree to theseTerms of Use on their behalf. If you are a parent or legal guardian agreeing tothese Terms of Use for the benefit of a child between the ages of 13 and 18, beadvised that you are fully responsible for his or her use of this Site,including all financial charges and legal liability that he or she may incur.If you do not agree to (or cannot comply with) any of these terms andconditions, do not use this Site. All billing and registration informationprovided must be truthful and accurate. Providing any untruthful or inaccurateinformation may constitute a breach of these Terms of Use. By confirming yourpurchase at the end of the checkout process, you agree to accept and pay forthe item(s) requested.

All materials, including images, text,illustrations, designs, icons, photographs, programs, music clips or downloads,video clips and written and other materials that are part of this Site(collectively, the "Contents") are intended solely for personal,non-commercial use. You may download or copy the Contents and otherdownloadable materials displayed on the Site for your personal use only. Noright, title or interest in any downloaded materials or software is transferredto you as a result of any such downloading or copying. You may not reproduce(except as noted above), publish, transmit, distribute, display, modify, createderivative works from, sell or participate in any sale of or exploit in anyway, in whole or in part, any of the Contents, the Site or any relatedsoftware. All software used on this Site is the property of Zeraclub.com andprotected by copyright laws. The Contents and software on this Site may be usedonly as a purchasing resource. Any other use, including the reproduction,modification, distribution, transmission, republication, display, orperformance, of the Contents on this Site is strictly prohibited.


The terms on which we collect, use anddisclose your personal information are set out in our Privacy Policy.


We reserve the right, in our discretion, tocorrect any errors or omissions in any part of the Site and Services. Anymaterial on the Site and Services may be out of date at any given time and weare under no obligation to update such material.

We reserve the right, in our solediscretion, to change, modify, add or remove any part of these Terms, in wholeor in part, at any time. Notification of the changes to these Terms will beposted on the Site and will be effective immediately, unless expressedotherwise. It is your sole responsibility to periodically check these Terms forany changes. If you do not agree with any of the changes to these Terms, it isyour sole responsibility to unsubscribe from the Site and Services. Yourcontinued use of the Site and Services will be deemed as your acceptancethereof.

We may assign or sublicense any of ourrights or obligations under these Terms at any time, without obtaining yourconsent.


At the moment of purchase, you are enteringinto an agreement with Zeraclub.com.

You acknowledge and agree that any purchaseof products made through the Site are covered by our Delivery and Returns andExchanges terms and conditions and clause 11 below.

Product Disclaimer

Zeraclub.com is an E-commerce platformwhich contains all kinds of original designs of women's shoes. Our productsare manufactured by cooperative suppliers. We consistently attach tremendousimportance to any IPR issue, and are firmly against any infringement of IPR.Those infringement issues not only violate the interests of related Brands butalso infringe our customers' rights. If you find such infringement on our site,please give us feedback so we can take action immediately.

Limitation of Liability

Under no circumstances and under no legalor equitable theory, whether in tort, contract, strict liability or otherwise,shall Zeraclub.com or any of its employees, directors, officers, agents,vendors or suppliers be liable to you or to any other person for any indirect,special, incidental or consequential losses or damages of any nature arisingout of or in connection with the use of or inability to use the Zeraclub website, including, without limitation, damages for lost profits, loss of goodwill,loss of data, work stoppage, accuracy of results, or computer failure ormalfunction, even if an authorized representative of Zeraclub has been advisedof or should have known of the possibility of such damages.

Order Acceptance

Please note that there may be certainorders that we are unable to accept and must cancel. We reserve the right, atour sole discretion, to refuse or cancel any order for any reason. Somesituations that may result in your order being canceled include limitations onquantities available for purchase, inaccuracies or errors in product or pricinginformation, or problems identified by our credit and fraud avoidancedepartment. We may also require additional verifications or information beforeaccepting any order. We will contact you if all or any portion of your order iscanceled or if additional information is required to accept your order.

Pricing Information

While Zeraclub.com strives to provideaccurate product and pricing information, pricing or typographical errors mayoccur. Zeraclub.com cannot confirm the price of an item until after you’veplaced an order. In the event that an item is listed at an incorrect price orwith incorrect information due to an error in pricing or product information, Zeraclub.comshall have the right, at our sole discretion, to refuse or cancel any ordersplaced for that item. In the event that an item is wrongly priced, Zeraclub.commay, at our discretion, either contact you for instructions or cancel yourorder and notify you of such cancellation.

Force Majeure

Zeraclub shall not be held responsible forthe delay in shipment or non-delivery of the goods due to war, earthquake,serious flooding, fire and other Force majeure causes agreed by both parties.However, Zeraclub shall advise the Buyers by fax/telex immediately of suchoccurrence and within fourteen days thereafter, shall send by airmail to theBuyers for their acceptance a certificate issued by the competent authoritiesof the place where the accident occurred as evidence thereof. Under suchcircumstances Zeraclub, however, is still under the obligation to take allnecessary measures to hasten the delivery of the goods. In case the latedelivery exceeds ten weeks, the Buyers shall have the right to cancel thisContract.

Customerswill only be charged once for shipping costs (this includes returns); No-restockingto be charged to the consumers for the return of the product.


When completing your purchase, a billing statement including ‘zeraclub.com’ and the country code such as ‘HK’, ‘UK’, etc. would be displayed on the payment page and/or your card statement.

All purchases will be processed by our respective entity in the corresponding country as indicated by the country code in the billing statement and are governed by the Local Law.